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RingCentral Connector

Use RingCentral As a Review-Ready Evidence Source

Pull evidence from RingCentral, preserve source and collection history, and map the output directly to the controls reviewers ask about. Aurora automates recurring collection where the connector supports it and keeps export-based handoffs clean where it does not.

CommunicationDirect connectionEvidence captureContinuous checksUpdates every 1 hour4 mapped controls
Common coverage includes Audit logging, Configuration Baseline Enforcement, and Data Retention Management.
Request a 15-Minute Walkthrough Setup Guide
Supports recurring audits, buyer reviews, and renewal requests. We'll show what can run automatically and where export-based collection still makes sense.
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Connector Summary
Best for
Continuous checks and evidence capture
Authentication
OAuth 2.0
Cadence
Every 1 hour
Setup time
10 to 20 minutes
Framework coverage
FDA 21 CFR Part 11 (Electronic Records; Electronic Signatures) and 109 more
ChecksEvidenceFrameworks
Browse All IntegrationsReview Setup Guide
Exports & records
Artifacts reviewers recognize. Preview the structure before you share anything.
Scroll for artifact previews

Setup

Setup

A short path from connection to an exportable evidence bundle.

01
Connect RingCentral
Sign-in method: OAuth 2.0. Read-only, least-privilege access.
02
Confirm Evidence Sources and Cadence
Confirm evidence sources and set cadence (every 1 hour).
03
Validate Capture (Read-Only Where Possible)
Validate evidence capture in read-only mode (where possible) before expanding workflows.
04
Map Evidence to Controls
Map captured artifacts to controls (4 mapped controls listed).
05
Bundle evidence when needed
Export an evidence bundle (ZIP) when you need an offline attachment. Aurora keeps the underlying source and timestamps so the work stays reusable.

Capture

What This Integration Captures

Evidence types and collection notes, based on the integration's published resources.

What Aurora monitors
5 continuous checks
RingCentral recording policy enabled check • RingCentral recording retention min 90d check
Evidence Aurora can collect
5 evidence types
Channel • App Audit Event
How it stays current
Incremental updates every 1 hour. Full refresh daily.
Checks update as new data is synced.
Checks
Automated checks Aurora can run
Checks map directly to common buyer requirements. Reviewers see the result as exportable evidence, not a screenshot.
RingCentral recording policy enabled check
RingCentral recording retention min 90d check
RingCentral pci pause resume check
RingCentral access supervisor review check
RingCentral data is being collected
Evidence
Evidence types collected
These evidence objects can be mapped to controls and exported as an evidence bundle or audit workbook snapshot.
ChannelApp Audit EventCall Recording PolicyApp Config SnapshotArtifact
Produces
  • Evidence objects with source details
  • Freshness and cadence status
  • Evidence bundle exports (plan-based)
Security Note
Read-only API, scoped credentials, and an audit trail for every sync.
Cadence Controls
Incremental updates every 1 hour. Full refresh daily.

Reviewers

Why It Matters for Reviewers

A few ways this reduces follow-ups during audits and buyer reviews.

  • Reduces evidence follow-ups by attaching system exports directly to answers.
  • Keeps timestamps explicit for audit windows.
  • Makes sampling easier through evidence bundles.

Frameworks

Controls and Frameworks Impacted

A quick sense of which frameworks this connector helps cover (based on mapped controls).

FDA 21 CFR Part 11 (Electronic Records; Electronic Signatures)
21CFR11
1 control
Adobe Common Controls Framework (Adobe CCF)
ADOBE_CCF
1 control
Australian Energy Sector Cyber Security Framework (AESCSF)
AESCSF
1 control
Alaska Insurance Data Security Act (AS 21.23)
AK
1 control
Japan APPI — Act on the Protection of Personal Information (APPI)
APPI
1 control
Australia Privacy Act 1988 — Australian Privacy Principles (APPs) & Notifiable Data Breaches (NDB)
AU_PRIVACY
1 control
Aurora Essentials (Baseline Control Set)
AURORA_ESS
1 control
Australian Information Security Manual (ISM)
AUSTRALIAN_ISM
1 control
Australian ISM for IRAP and ASD
AUSTRALIAN_ISM_IRAP
1 control
BSI C5
BSI_C5
1 control
BSI IT Grundschutz (Grundschutz++)
BSI_IT_GRUNDSCHUTZ
1 control
Cybersecurity Capability Maturity Model
C2M2
1 control
Not sure what you need? Get mapping help

Common questions

RingCentral Integration Questions

Short answers to common evaluation questions.

Does this require admin access?
It depends on the evidence you choose to capture. We'll confirm required permissions during setup.
Can we control cadence?
Yes. In eligible plans, cadence is configurable.
Can we export evidence if a reviewer asks?
Yes. Export evidence bundles for offline attachments, or give reviewers structured access through Trust Center. Aurora keeps the source and timestamps so work stays reusable between reviews.
Live walkthrough
Want to Confirm Evidence Coverage for RingCentral?
Tell us about your evidence gap, audit question, or framework target. We'll show what can be automated, what stays manual, and how to share it in a controlled way.
Request a 15-Minute Walkthrough
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15-minute walkthrough. No obligation. See Aurora applied to your workflow with the exact outputs reviewers receive. (No compliance guarantees.)