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Integrations/PagerDuty
Core Security Platforms

Use PagerDuty As a Review-Ready Evidence Source

Pull evidence from PagerDuty, preserve source and collection history, and map the output directly to the controls reviewers ask about. Aurora automates recurring collection where the connector supports it and keeps export-based handoffs clean where it does not.

Incident managementDirect connectionEvidence captureContinuous checksUpdates every 1 hour3 mapped controls
Common coverage includes Incident and service request management, Incident tracking, and Service Incident Management.
Request a 15-Minute Walkthrough Setup Guide
Supports recurring audits, buyer reviews, and renewal requests. We'll show what can run automatically and where export-based collection still makes sense.
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Connector Summary
Best for
Continuous checks and evidence capture
Authentication
API key
Cadence
Every 1 hour
Setup time
10 to 20 minutes
Framework coverage
Australian Information Security Manual (ISM) and 66 more
Imported execution-stage guidance
Frameworks
17
Preferred requirement mappings
64
Candidate requirement mappings
30
Auth: Api KeyCollection: Integration ExportEvidence objects: incident_records_and_response_workflow_state, incident_notification_and_reporting
ChecksEvidenceFrameworks
Browse All IntegrationsReview Setup Guide
Exports & records
Artifacts reviewers recognize. Preview the structure before you share anything.
Scroll for artifact previews

Setup

Setup

A short path from connection to an exportable evidence bundle.

01
Connect PagerDuty
Sign-in method: API key. Read-only, least-privilege access.
02
Confirm Evidence Sources and Cadence
Confirm evidence sources and set cadence (every 1 hour).
03
Validate Capture (Read-Only Where Possible)
Validate evidence capture in read-only mode (where possible) before expanding workflows.
04
Map Evidence to Controls
Map captured artifacts to controls (3 mapped controls listed).
05
Bundle evidence when needed
Export an evidence bundle (ZIP) when you need an offline attachment. Aurora keeps the underlying source and timestamps so the work stays reusable.

Capture

What This Integration Captures

Evidence types and collection notes, based on the integration’s published resources.

What Aurora monitors
1 continuous check
Incidents are tracked with deterministic timelines
Evidence Aurora can collect
2 evidence types
User accounts • Incident
How it stays current
Incremental updates every 1 hour. Full refresh daily.
Checks update as new data is synced.
Checks
Automated checks Aurora can run
Checks map directly to common buyer requirements. Reviewers see the result as exportable evidence, not a screenshot.
Incidents are tracked with deterministic timelines
Evidence
Evidence types collected
These evidence objects can be mapped to controls and exported as an evidence bundle or audit workbook snapshot.
User accountsIncident
Produces
  • Evidence objects with source details
  • Freshness and cadence status
  • Evidence bundle exports (plan-based)
Security Note
Read-only API, scoped credentials, and an audit trail for every sync.
Cadence Controls
Incremental updates every 1 hour. Full refresh daily.

Reviewers

Why It Matters for Reviewers

A few ways this reduces follow-ups during audits and buyer reviews.

  • Reduces evidence follow-ups by attaching system exports directly to answers.
  • Keeps timestamps explicit for audit windows.
  • Makes sampling easier through evidence bundles.

Frameworks

Controls and Frameworks Impacted

A quick sense of which frameworks this connector helps cover (based on mapped controls).

Australian Information Security Manual (ISM)
AUSTRALIAN_ISM
2 controls
Australian ISM for IRAP and ASD
AUSTRALIAN_ISM_IRAP
2 controls
CSA Cloud Controls Matrix (CCM) v4.1
CCM
2 controls
CMS Acceptable Risk Safeguards (ARS)
CMS_ARS
2 controls
Cyber Risk Institute Profile (CRI)
CRI_PROFILE
2 controls
FedRAMP Security Controls Baseline (Moderate) - NIST SP 800-53 Rev. 5
FEDRAMP_REV5_MODERATE_BASELINE
2 controls
ISO/IEC 20000-1:2018 Service management system requirements with Amendment 1:2024
ISO20000_1
2 controls
NIST Cybersecurity Framework (CSF) 2.0
NIST_CSF_2_0
2 controls
NIST SP 800-53 Rev. 5
NIST_SP_800_53_REV_5
2 controls
Adobe Common Controls Framework (Adobe CCF)
ADOBE_CCF
1 control
Australia Privacy Act 1988 — Australian Privacy Principles (APPs) & Notifiable Data Breaches (NDB)
AU_PRIVACY
1 control
Aurora Essentials (Baseline Control Set)
AURORA_ESS
1 control
Not sure what you need? Get mapping help

Common questions

PagerDuty Integration Questions

Short answers to common evaluation questions.

Does this require admin access?
It depends on the evidence you choose to capture. We'll confirm required permissions during setup.
Can we control cadence?
Yes. In eligible plans, cadence is configurable.
Can we export evidence if a reviewer asks?
Yes. Export evidence bundles for offline attachments, or give reviewers structured access through Trust Center. Aurora keeps the source and timestamps so work stays reusable between reviews.
Live walkthrough
Want to Confirm Evidence Coverage for PagerDuty?
Tell us about your evidence gap, audit question, or framework target. We'll show what can be automated, what stays manual, and how to share it in a controlled way.
Request a 15-Minute Walkthrough
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15-minute walkthrough. No obligation. We'll show Aurora applied to your workflow and show the exact outputs. (No compliance guarantees.)