Five9 Integration
Use Five9 as an evidence source in Aurora Command. Capture evidence automatically where supported, or attach exports when you need to. Aurora keeps the source, timestamp, owner, and review history so evidence stays reusable between reviews.
Common coverage includes Application audit trails for regulated records, Joiner/mover/leaver, and Privileged Access Management.
No compliance guarantees. We'll confirm what's automated and what stays export-based.
At a Glance
Best for
Continuous checks and evidence capture
Auth
OAuth 2.0
Cadence
Every 1 hours
Setup time
10 to 20 minutes
Framework coverage
Aurora Essentials (Baseline Control Set) and 35 more
Artifacts reviewers recognize. Preview sample structures before you share anything.
Setup
01
Connect Five9
Sign-in method: OAuth 2.0. Start with least-privilege access where supported.
02
Confirm Evidence Sources and Cadence
Confirm evidence sources and set cadence (every 1 hours).
03
Validate Capture (Read-Only Where Possible)
Validate evidence capture in read-only mode (where possible) before expanding workflows.
04
Map Evidence to Controls
Map captured artifacts to controls (4 mapped controls listed).
05
Bundle evidence when needed
Export an evidence bundle (ZIP) when you need an offline attachment. Aurora keeps the underlying source and timestamps so the work stays reusable.
What This Integration Captures
What Aurora monitors
4 continuous checks
Admin users are approved explicitly • Terminated users are removed or deprovisioned
Evidence Aurora can collect
Evidence exports
Time-stamped exports you can attach to controls
How it stays current
Incremental updates every 1 hours. Full refresh daily.
Checks update as new data is synced.
Checks
Automated checks Aurora can run
Checks map directly to common buyer requirements. Reviewers see the result as exportable evidence, not a screenshot.
Admin users are approved explicitly
Terminated users are removed or deprovisioned
Single sign on is enforced for the application
Audit logging is enabled for the application
Produces
- Evidence objects with source details
- Freshness and cadence status
- Evidence bundle exports (plan-based)
Security Note
Read-only API, scoped credentials, and an audit trail (where supported by the connector and your environment).
Cadence Controls
Incremental updates every 1 hours. Full refresh daily.
Why It Matters for Reviewers
- Reduces “show me” follow-ups by attaching system exports to answers.
- Keeps timestamps explicit for audit windows.
- Makes sampling easier through evidence bundles.
Controls and Frameworks Impacted
Aurora Essentials (Baseline Control Set)
AURORA_ESS
3 controls
CSA Consensus Assessments Initiative Questionnaire (CAIQ) v4.0.3
CAIQ
3 controls
CSA Cloud Controls Matrix (CCM) v4.0.12
CCM
3 controls
FedRAMP Security Controls Baseline (High) - NIST SP 800-53 Rev. 5
FEDRAMP_REV5_HIGH_BASELINE
3 controls
FedRAMP Security Controls Baseline (Low) - NIST SP 800-53 Rev. 5
FEDRAMP_REV5_LOW_BASELINE
3 controls
FedRAMP Security Controls Baseline (Moderate) - NIST SP 800-53 Rev. 5
FEDRAMP_REV5_MODERATE_BASELINE
3 controls
ISO/IEC 27001:2013 — Information security management systems (ISMS)
ISO27001_2013
3 controls
OWASP Application Security Verification Standard (ASVS)
OWASP_ASVS_5_0_0
3 controls
SOC 2
SOC2
3 controls
StateRAMP / GovRAMP Baseline Controls for Authorization (Authorized Low & Moderate) --- StateRAMP Authorized Baseline Requirements (Aligned to NIST SP 800-53 Rev. 5)
STATERAMP
3 controls
TISAX (VDA ISA 6.0.3)
TISAX
3 controls
TX-RAMP (Texas Risk and Authorization Management Program) Control Baselines --- TX-RAMP 2.0 Control Baselines (Aligned to NIST SP 800-53 Rev. 5)
TXRAMP
3 controls
Five9 Integration Questions
Does this require admin access?
Does this require admin access?
It depends on the evidence you choose to capture. We'll confirm required permissions during setup.
Can we control cadence?
Can we control cadence?
Yes. In eligible plans, cadence is configurable.
Can we export evidence if a reviewer asks?
Can we export evidence if a reviewer asks?
Yes, when needed. You can export evidence bundles for offline attachments, or share a controlled reviewer view through Trust Center. Aurora keeps the source and timestamps so the work stays reusable between reviews.
Want to Confirm Evidence Coverage for Five9?
Bring one reviewer request. We'll map what can be automated, what stays manual, and how to share it in a controlled way.
No obligation. We respond within one business day. No compliance guarantees.